What is WhatsApp marketing?
WhatsApp marketing uses WhatsApp to reach customers who have opted in, with offers, updates, catalogues and automated conversations. Technotic Solutions helps Mumbai and Indian businesses set up the WhatsApp Business API, build opted-in contact lists, run broadcast campaigns within Meta’s rules and add chatbot flows that answer common questions instantly.
What is included in our WhatsApp marketing service?
Our WhatsApp marketing service includes WhatsApp Business API setup, opt-in contact lists, broadcast campaigns within Meta’s rules, product catalogues, chatbot flows for common questions and regular reporting. The exact scope, including message volumes and integrations, is agreed in writing before work starts, and it can grow as results come in.
- WhatsApp Business API setup: verified business profile and approved message templates.
- Opt-in lists: website, QR code and in-store sign-ups.
- Broadcast campaigns: offers and updates to segmented, opted-in contacts.
- Catalogues: products and services customers can browse in chat.
- Chatbot flows: instant answers, lead capture and hand-off to your team.
- Reporting: delivery, read and reply rates, and leads generated.
How does our WhatsApp marketing process work?
We start with a free consultation and an audit of your customer journey, contact lists and current WhatsApp use. From that we agree goals, priorities and a monthly scope. Then we do the work in order of impact, measure what changes, and send you a plain-language report every month with results and next steps.
01
Discover
A free consultation and a short audit of your customer journey, contact lists and current WhatsApp use.
02
Plan
Clear goals, priorities and a monthly scope that you agree to before work starts.
03
Build and launch
We fix, create and launch: pages, profiles, campaigns and content, in order of impact.
04
Measure and improve
A plain-language report every month, and changes based on what the data shows.
How much does WhatsApp marketing cost?
WhatsApp marketing has two cost parts, Meta’s conversation charges and our fee, and we share our pricing after a free consultation. Our fee depends on your message volumes, the number of chatbot flows and any CRM or tool integrations you need, while Meta’s charges depend on message category and volume.
Why choose Technotic Solutions for WhatsApp marketing?
Technotic Solutions runs WhatsApp marketing as part of a joined-up plan, so it works with your website, search and social channels rather than in isolation. You get one Mumbai team, a written scope, no setup fees, accounts kept in your name, and a monthly report that explains results in plain language.
- One team for every channel: SEO, ads, social, websites and messaging planned together.
- Transparent scope: agreed in writing before any work starts.
- Your accounts, your data: profiles, ad accounts and analytics stay in your name.
- Honest reporting: no guaranteed-ranking promises, just clear monthly results and next steps.
FAQ
Questions about WhatsApp marketing
Do I need the WhatsApp Business API?
You need the API if you want to message many customers at once, automate conversations with a chatbot, give several team members access or connect WhatsApp to your CRM. The free WhatsApp Business app suits very small businesses handling chats manually. We help you choose and set up the right option.
Is bulk WhatsApp messaging allowed?
Only to people who have opted in, using Meta-approved message templates sent through the WhatsApp Business API. Unofficial bulk-sending tools break WhatsApp’s terms and can get your number banned. We set up compliant opt-in collection and template campaigns so your number and reputation stay safe.
How much does WhatsApp marketing cost?
There are two parts: Meta’s per-conversation charges, which depend on the message category and volume, and our fee for setup, campaigns and chatbot flows. Technotic Solutions quotes after a free consultation, based on your expected message volume, the number of flows and any integrations you need.
Does WhatsApp marketing work?
Yes, WhatsApp marketing works well when messages go to opted-in customers and are useful, such as order updates, reminders, offers and quick answers. Because WhatsApp is a personal channel, relevance matters: too many promotional broadcasts lead to blocks and reports. We plan frequency and content to keep engagement healthy.
Can WhatsApp connect to my CRM?
Yes, with the WhatsApp Business API. Conversations, contact details and leads can be synced with most popular CRMs and helpdesk tools, either through a WhatsApp business solution provider or a custom integration. That keeps customer history in one place and lets your team respond from the tools they already use.